Welcome to Water Products.com. Our goal is to bring your the best water-quality related products all in one place. Whether you need to filter your water or increase your water pressure, you can find it here. Remember..."Perfect Water is Possible"....... SERVICE & SUPPORT For any Product Performance Problems, Warranty Claims, or Technical Support: Phone: (877) 655-2100 Weekdays 8am-5pm PST Please note: you may be referred to product manufacturers for additional support. Proctor & Gamble (PuR) Brita Katadyn Sprite Watts Premier Product Warranties are by manufacturer. PLACE AN ORDER (877) 655-2100 Weekdays 8am-5pm PST SHIPPING Orders are processed within 72 hours and are shipped via FedEx (Cannot ship to P.O. Boxes.) Canada Orders: Unfortunately we are no longer able to ship to Canada. We can ship to military bases, but we are unable to track or expedite these orders. Please enter AP, AE, AA, or FP in the state field as appropriate. $10.95 s/h Free Shipping offer applies to online orders $100 and over being shipped via FedEx Ground. Does not apply to orders being shipped to Alaska, Hawaii or military bases associated with AP, AE, AA, or FP. RETURN POLICY A re-stocking fee of 25% will apply to all returns and customer must call (877) 655-6100 [Toll Free] for an RMA number within 30 days of your purchase. Your RMA number must be clearly marked on the outside of your package or your return will not be accepted. Due to the nature of water filtration, exchanges and refunds are only available on orders in which the product packaging has not been opened. Exchanges and refunds exclude the Shipping Fees, and it is the customer’s responsibility for returning the product upon receiving approval. TAX The appropriate sales tax will be added to all orders shipped within California but will not be listed in your order confirmation total. ADDRESS: Water Products.com PO Box 340 200 American Way Windsor, CA 95492 Email: info@waterproducts.com Don't forget to visit our our sister sites: Pedal Cars | Rhino Fittings